Human Factors for SMS
Oct 4-6, 2011, Sydney, NS
The International Association of Airport Executives Canada (IAAE Canada) is pleased to present this two day Training Program for all Airport personnel. To be held in the Boardroom, at the airfield of the Sydney Airport.
Basics of an SMS and "Why HF"
A detailed look at the components of an SMS and to develop a full understanding of not only what is an SMS, but an appreciation as to why it is the right way to conduct business. The six SMS elements as espoused by Transport Canada are discussed and expanded upon with a focus on the importance of Human Factors training.
Human Factors Foundations
Human Factors is one of the most overused terms in today’s industry. This session will lay the foundation for a clear understanding of human factors and how their understanding and appreciation impact an organizations’ intrinsic safety.
Human Error
An interactive workshop with case studies that develops the participants understanding of what constitutes "human error". The focus is on a practical, common sense application that provides the participant with knowledge and understanding that will transcend the "lecture room" and have real world application and utility.
Human Error/Human Factors in Decision Making
In one sense every tool and piece of knowledge in training and experience is to enable the individual to make an effective and timely decision. The learning points of this session will focus upon decision making, specifically the impact human factors can wield. We will include discussions and case studies that highlight both an understanding and appreciation of human performance, its limitations, its challenges, its strengths and we make decisions both as individuals and groups
A Systems Perspective of Human Factors
An organization is nothing more than a group of individuals; however the influence of culture, the environment, the industry, the regulator and the stakeholders is significant upon decision making. This session will take a ‘systems’ perspective of human factors to better prepare the participant for ‘reality’.
Case Study
A video case study to take an in-depth look at how human factors, systems, and individuals can combine and lead to an accident.
Risk Management
A key tool of the decision maker is the Risk Management process. This module is designed to give the candidate an introduction to the process. While many airport authority’s have a cursory/theoretical explanation of risk management in its safety manuals, few if any of the workers have a practical understanding of the theory. The focus of this session is to bridge the gap between theory and practice.
With the essence of RM understood the next step is how to apply the theory. That comes with both the use and application of a hazard report. Perhaps the biggest challenge with hazard reporting in any organization is to understand or have the skill to be able to identify a hazard. We will discuss both the report process and the ideal resolution of same.
Human Factors Fatigue Risk Management
There are a significant proportion of airport employees who work shift work. The hazards of fatigue with shift work are well documented yet the training in this area remains grievously absent. This session will attempt to provide the basics of fatigue management, the risks of the lifestyle of shift-work and tools in which to minimize the risk of the hazard.
Safety Culture
The concept of a safety culture is not an identified element of an SMS, but the essence of an SMS embraces this essential mind set. This session will introduce the participants to what constitutes a safety culture, an awareness of the change that they must both lead and manage within themselves, and the essential organizational supporting mechanisms.
Safety Reporting
A key element of an SMS is to move from the historical ‘reactive’ perspective to a mind set of proactivity. Essential to this transition is an effective occurrence reporting system. We will discuss the basics on how to report, what to report and what to expect to foster an organizational culture of resilience and safety.
Recap and Final Exercise
As is the case in all training the participants are sitting there with the question in their mind "what’s in it for me", or "what do I have to do". The focus of this session is to bring together all the discussions and theory to provide the participants with a clear message on what is expected of them highlighted through a case study.
An Investment of only $700 + tax for non-Members and a discounted price for members of $600 +tax
To register complete the Registration Form 
Non-Members Members
Hotel Reservations
IAAE Canada has arranged for roomes to be set aside for you at the Cambridge Suites 380 Esplanade, Sydney Nova Scotia B1P 1B1 Reservations Ph: 902-562-6500 and quote Confirmation #R3155F. The room rate is $125 per night. This hotel is about 25 min from the airport. You are responsible for your own accommodation booking, and travel to & from the training.
Refund & Cancellation Policy
IAAE Canada reserves the right to reschedule any program if the number of registrants is insufficient. In such an event all registrants will be notified and refunded the full registration fee.
• Any costs incurred by registrants, such as hotel cancellation fees or airline penalties, are the responsibility of
the registrants.
• Registrations are transferable.
• Cancellations will be accepted 30 days prior to the date of the course.
• No-shows will be responsible for the course fees plus a $50 administration fee.
