International Association of Airport Executives Canada

www.marquise.ca	Richmond, BC	contact – Emily Quiring

COMPANY PROFILE

Marquise was incorporated in August 1993 by three partners who were employed by the Marriott Corporation, with a combined tenure of over 51 years. 

We are 100% Canadian owned and operated.  The company specializes in providing integrated facility management and customer service to airports, shopping centres, large commercial buildings and support services to healthcare facilities. The company’s footprint in the market has expanded to provide services which encompass over 35 million square feet under Marquise’s direct control in over 200 sites. With over 3,000 employees, Marquise’s business lines have expanded to specifically meet the diverse needs of our varied clients.

OUR OBJECTIVES

• To provide a committed, customer focused, well trained team;
• To be a superior customer service company;
• To consistently deliver quality service;
• To develop partnerships for success;

BUSINESS PRINCIPLES

The Marquise team is committed to being:
• Customer focused;
• Market competitive;
• Honest, open and responsive;
• Excellence driven and results oriented;
• Community supportive and environmentally responsible.

The Marquise Group is a unique service provider.  We understand the different needs of each business unit and work collectively to establish the optimum service program.

Our customer and support service experience in several airports within Canada can be said to be perfectly executed and consistently delivered.  Our staff participate in program development, have years of airline experience and bring a wealth of knowledge and expertise necessary for superior service. We have over 500 employees working in airports in Canada in customer service and other support services.

Services Offered: Customer Service, Baggage Retrieval and Handling, Custodial, Day Porter, Food Court, Physical Plant, Tenant Coordination, HVAC, Electrical and Exterior Maintenance