We offer our Virtual Courses in a live, virtual classroom. This format facilitates the interaction between our instructors and students. It also promotes networking among the students during each course. These courses can be accessed from anywhere by the participants, to make scheduling more flexible.
Registered students will receive course access information directly to their inbox via Outlook Calendar to keep email reminders to a minimum.
To learn more about each course listed below and to register, please click on the Course Title.
Please Note:
If your airport or organization requires private or customized training, we offer virtual and in-person options that can be tailored to your objectives. Please contact us to explore available training solutions.
Purchase a Virtual Course
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Virtual Basic Airport Safety & Operations Training |
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Instructed by: Shawn Sutherland AAE |
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More in 2025! |
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To register, complete the Registration Form |
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Course Schedule: |
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Course Description: |
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Course Outline: Airfield Maintenance and Operations |
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$445 Members |
Virtual Airport Operations Training Course |
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Instructor: Todd Patrick McConnell Todd Patrick McConnell is a dedicated leader known for his exceptional ability to motivate and guide operational teams, enabling them to achieve their full potential while maintaining operational excellence. With a wealth of experience, Todd provides a steady command presence that inspires both colleagues and staff to deliver their best. Todd's professional journey began with Transport Canada as an Air Traffic Controller, where he achieved licensed certification and became an on-the-job instructor for Air Traffic Control trainees. He has served as Airport Duty Manager and Manager of Operations at the Greater Toronto Airports Authority as well as Manager of Emergency Services & Planning at Billy Bishop Toronto City Airport. |
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Live, virtual classroom! |
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To register, complete the Registration Form More in 2025! |
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Course Schedule: |
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Participants will be sent course access information via email a few days before the course |
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Course Description: This two day training session will cover airport operations and the regulatory environment governing airports. The topics include an overview of:
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Learning Outcomes:
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Virtual Human Factors in Aviation Course |
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Instructor: Gary Colwell, The Loomex Group Gary Colwell is an experienced and accomplished Airport Manager with a strong background in aviation safety and management, with a career spanning 38 years in the safety environment. Gary began his journey as a civilian pilot and navigation officer for the Civil Air Search & Rescue Association (CASARA) and 424 Sqn Search and Rescue, amassing 15 years of flying experience. He spent 6 years as an Airside Safety Officer at The Greater Toronto Airports Authority (GTAA), where he was responsible for safety compliance and enforcement. Subsequently, he served 3 years as the Safety Management System (SMS) Officer, leading the development, introduction, and operation of the SMS and providing essential training for GTAA employees. Gary was also the Chief of Airport SMS at Toronto Downsview Airport for Bombardier Aerospace for 3 years. Here, he managed the Safety Management System per Transport Canada's requirements and ensured continuous improvement in airport safety processes. Gary also held the position of Safety Management & Regulatory Officer at Billy Bishop Toronto City Airport. Gary is well-versed in Transport Canada regulations, program development, and training. |
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Live, virtual classroom! |
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To register, complete the Registration Form More in 2025! |
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Participants will be sent course access information via email a few days before the course |
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Course Description: In this course, participants will learn about human characteristics and psychological and physiological factors that enhance accident probability. Human error has contributed to over 80% of aviation incidents. The course highlights how everyday stresses can contribute to accidents/incidents in the workplace and provides workers with the awareness to mitigate risks. This interactive course is custom designed to the needs of the client. |
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Course Objective: To provide participants with an overview of the basic concepts of human factors applicable to the aviation industry. |
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Course Topics:
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Target Audience: This course is designed for airport operations directors, managers and staff. |
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Virtual Hazard Register Workshop |
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Instructor: Laura Mortensen B.Eng., Curiosity Analysis and Consulting Corp AAP Laura Mortensen is an Accredited Airport Professional and a member of the IAAE Canada Board of Directors. She is an experienced aviation professional with a strong background in safety management systems, quality assurance, project management, engineering, training, and software implementation. She has a B.Eng in Aerospace Engineering from Toronto Metropolitan University (formally Ryerson) and brings experience working with large organizations as well small technology start-ups. She is currently President/CEO of Curiosity Analysis and Consulting, an aviation consulting firm focused on data analysis, using a systems approach to align objectives and data, maintain compliance, and increase the efficiency and value of processes. |
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To register, complete the Registration Form More in 2025! |
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Participants will be sent course access information via email a few days before the course |
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Course Description: This half-day advanced SMS workshop will cover the Safety Management System concept of a Hazard Register and the basics of SMS data analysis. Participants will work through creating a hazard register and doing risk assessments. The course will be mainly participatory with minimal lecture time. It is recommended that students have a basic understanding of SMS. |
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Course Outline:
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Course Objectives:
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Virtual QAA Training Course |
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Instructor: Laura Mortensen B.Eng., AAP Laura Mortensen is an Accredited Airport Professional and a member of the IAAE Canada Board of Directors. She is an experienced aviation professional with a strong background in safety management systems, quality assurance, project management, engineering, training, and software implementation. She has a B.Eng in Aerospace Engineering from Toronto Metropolitan University (formally Ryerson) and brings experience working with large organizations as well small technology start-ups. She is currently President/CEO of Curiosity Analysis and Consulting, an aviation consulting firm focused on data analysis, using a systems approach to align objectives and data, maintain compliance, and increase the efficiency and value of processes. |
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More in 2025! Live, virtual classroom! |
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To register, complete the Registration Form |
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Course Schedule: |
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Participants will be sent course access information via email a few days before the course |
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Course Description: This two day training session will cover the basics of implementing a Quality Assurance Program as part of a Safety Management System in an airport environment. Participants will learn the regulatory requirements and how to implement a system that meets or exceeds them. It will allow for airport personnel with little to no auditing experience to learn how to conduct an internal audit and address the resulting corrective actions, or for more experienced auditors to pick up some nuances that may improve their auditing effectiveness. This course will also introduce concepts of system design to allow for trending and continuous improvement in processes. |
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Virtual TP312 5th Edition |
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Instructor: Mike Lucking Michael Lucking is the Manager of Regulatory Affairs and Administration at the Region of Waterloo International Airport (CYKF). With over twenty years of progressive experience focused in the field of regulatory compliance for Canadian airports, Mike is passionate about helping airports understand and apply regulations and standards, particularly TP312 and SMS. As a former Transport Canada Civil Aviation Safety Inspector, Aerodromes and Air Navigation, Mike has many years of extensive real-world experience in the evaluation of compliance with multiple Editions of TP312, as well as first-hand experience in he provision of regulatory interpretations related to the CARs and TP312. Following is time with Transport Canada, Mike worked in the private sector, leading and participating in dozens of quality assurance audits and focused TP312 gap analyses and compliance inspection for airport large and small across the country. Mike is familiar with differences between versions of TP312, and also the nuances of standards, particularly how a single word, comme, or intentional us of a slash "I" can change the meaning of a standard. Most of all, Mike feels fortunate to have received incredible mentorship from dedicated TP312 experts, and he wants to take every opportunity to create a better understanding of TP312 amongst the airport community in Canada. |
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To register complete the Registration Form More in 2025! |
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Course Schedule: More in 2025! |
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Course Description: This course is delivered via instructor led virtual presentations and interactive discussions. Participants will receive a high-level introduction to TP312 5th Edition that will help them to navigate the standard and find the information they need to achieve and maintain compliance. Upon completion, participants will have a better understanding of how the standards apply to their airport and will recognize how 5th Edition is different from its predecessors. They will come away with a stronger sense of how to navigate the document and find the information needed to support day-to-day operations. |
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Course Schedule: Day 1: Intro, General Information, Aerodrome Data, Physical Characteristics |
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Pre-requisites: |
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Please Note: We can deliver this course in person at your airport. Please contact michelle@iaaecanada.org for more information |
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