WE’RE HERE TO HELP
The IAAE Canada Team
Behind IAAE Canada is a small but mighty team dedicated to supporting our members and strengthening Canada’s airport community. Whether you have a question about membership, accreditation, training, conferences, finances or anything else, we’re here to help and look forward to hearing from you.
Meet our team below, or use one of our general email addresses or toll-free number if you’re not sure who to contact.
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All IAAE Canada staff can be reached by calling our toll-free number: 1-800-878-IAAE (4223). If you're prompted to leave a voicemail, a recording of your message will be instantly emailed to our entire team so the appropriate staff member can respond as quickly as possible.
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To make it easy to reach the right person, we've created a number of shared email addresses for common inquiries. These aliases are monitored by the appropriate members of our team and will remain up to date as staff roles change, ensuring your message always reaches the right people.
headquarters@iaaecanada.org – General inquiries. Reaches all staff and is the best place to start if you're not sure who to contact.
finance@iaaecanada.org – Accounting and finance inquiries. Reaches the Executive Director and Senior Bookkeeper and should be used for member and partner billing, invoices, payments and account-related questions.
jobpostings@iaaecanada.org – Talent recruitment and job posting inquiries, including complimentary member job postings and paid recruitment packages.
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IAAE Canada is a fully remote organization with team members working in various locations. While we don't maintain a public office, we do have a dedicated mailing address for correspondence, payments and other mail.
Please use the mailing address below for all postal deliveries.
Peterborough Regional Airport
925 Airport Road, Unit 550,
Peterborough ON
K9J0E7 -
Our team generally works Monday to Friday, 9:00 a.m. to 5:00 p.m. Eastern Time. We strive to respond to all phone calls and email messages as quickly as possible and appreciate your patience during busy periods, weekends and statutory holidays.
MEET THE IAAE CANADA TEAM
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Brock Penner
Interim Executive Director
Brock provides overall leadership and oversees implementation of IAAE Canada’s strategy, programs, partnerships, communications and day-to-day operations.
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Julia Noël
Member Services Coordinator
Julia supports members and manages registrations, accreditation administration, events, communications and other member services.
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Denise Antos
Senior Bookkeeper
Denise manages IAAE Canada’s bookkeeping, invoicing, payments, accounts receivable, financial records and day-to-day financial administration.