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Virtual QAA Training Course |
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Instructor: Laura Mortensen B.Eng., AAP Laura Mortensen is an Accredited Airport Professional and a member of the IAAE Canada Board of Directors. She is an experienced aviation professional with a strong background in safety management systems, quality assurance, project management, engineering, training, and software implementation. She has a B.Eng in Aerospace Engineering from Toronto Metropolitan University (formally Ryerson) and brings experience working with large organizations as well small technology start-ups. She is currently President/CEO of Curiosity Analysis and Consulting, an aviation consulting firm focused on data analysis, using a systems approach to align objectives and data, maintain compliance, and increase the efficiency and value of processes. |
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More in 2025! Live, virtual classroom! |
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To register, complete the Registration Form |
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Course Schedule: |
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Participants will be sent course access information via email a few days before the course |
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Course Description: This two day training session will cover the basics of implementing a Quality Assurance Program as part of a Safety Management System in an airport environment. Participants will learn the regulatory requirements and how to implement a system that meets or exceeds them. It will allow for airport personnel with little to no auditing experience to learn how to conduct an internal audit and address the resulting corrective actions, or for more experienced auditors to pick up some nuances that may improve their auditing effectiveness. This course will also introduce concepts of system design to allow for trending and continuous improvement in processes. |
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